Terms & Conditions

1. Scope and Contracting Party

These Terms & Conditions apply to all orders you place via the online shop "CapUniverse" of

ANTHEC GmbH & Co. KG, Willy-Brandt-Weg 36, 48155 Münster
Managing Directors: Andre Beelmann, Thomas Klatt and Jérôme Louis
District Court Münster - HRA 9122
VAT ID No.: DE277126466
Tel.: 0251 93216997
Fax: 0251 32265413
E-mail: support@capuniverse.com

represented by the general partner ANTHEC Verwaltungsgesellschaft mbH (District Court Münster - HRB 13145), which in turn is represented by the Managing Directors Andre Beelmann, Thomas Klatt and Jérôme Louis.

 

2. Ordering Process and Conclusion of Contract

(1) The presentation of our products in the shop does not constitute a legally binding offer, but rather an invitation to order. You have the option to select and order products on our shop pages. Once you have found the desired product, you can add it to the Shopping Cart without obligation by clicking on the shopping cart icon. You can view and remove the products in your Shopping Cart at any time. If you wish to purchase the products in the Shopping Cart, click the "Checkout" button. After entering your details and selecting the payment method, you will reach the order page where you can once again check and correct your entries. By clicking the "Buy Now" button, you place a binding order for the goods contained in the Shopping Cart.

(2) The purchase contract is concluded when we accept your order by sending an order confirmation via e-mail immediately after receipt of your order. Delivery of the goods within 5 days is equivalent to an order confirmation.

(3) The contract text is stored on our internal systems. You can view and print our Terms & Conditions at any time on our page. The order details and the Terms & Conditions will also be sent to you in text form. For registered customers, the order details remain accessible in our shop system even after the order has been placed.

(4) The languages available for the conclusion of the contract are: German.

 

3a. Right of Withdrawal

Consumers have a statutory right of withdrawal of 14 days.

Cancellation Policy

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the final item.

To exercise your right of withdrawal, you must inform us (ANTHEC GmbH & Co. KG, Retourenabteilung, Willy-Brandt-Weg 36, 48155 Münster, Tel.: 0251 93216997, Fax: 0251 32265413, retoure@capuniverse.com) by means of a clear declaration (e.g., a letter sent by post, fax, or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, although it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold the refund until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier. You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. We bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

3b. Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back to us.)

– To CapUniverse.com, ANTHEC GmbH &, Co. KG, Willy-Brandt-Weg 36, 48155 Münster, Tel.: 0251 93216997, Fax: 0251 32265413, E-Mail: retoure@capuniverse.com:
– I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.

3c. Voluntary Contractual 100-Day Return Policy

For all purchases via the "CapUniverse" online shop, we grant you a voluntary contractual return policy of 100 days in addition to the statutory right of withdrawal.

With this return policy, you can withdraw from the contract even after the statutory 14-day withdrawal period has expired by returning the goods within 100 days to the following address:

ANTHEC GmbH & Co. KG, Retourenabteilung, Willy-Brandt-Weg 36, 48155 Münster

The period for the voluntary contractual return policy begins on the day after you or a third party designated by you, who is not the carrier, have taken possession of the final item. Timely dispatch of the goods is sufficient to meet the deadline.

The prerequisite for exercising the voluntary return policy is that you have only worn or tried on the goods for testing purposes, as you would in a retail store, and that you return the goods to us complete, undamaged, and in the original sales packaging. In the event of a return, you can use the return label enclosed with your order.

For the refund, we use the same payment method you used for the original transaction, unless expressly agreed otherwise with you.

The voluntary contractual return policy does not apply to the purchase of gift vouchers.

The contractually granted voluntary return policy does not affect your statutory rights and claims. In particular, your statutory right of withdrawal and statutory warranty rights remain fully intact.

 

4. Payment and Delivery Terms

(1) The purchase price is due immediately upon ordering. Prices include statutory VAT and packaging.

(2) Shipping costs are charged in addition and are shown separately on the invoice. Shipping costs vary depending on the shipping method and destination country. For deliveries outside the EU, additional customs duties, taxes, and fees may apply. Further details on this as well as a shipping cost table can be found under the link "Shipping Info" in our shop.

(3) Payment can be made by advance payment, PayPal, credit card, or Amazon Payments:

• For advance payment, we will provide our bank details in the order confirmation and deliver after receipt of payment.

• When using the PayPal payment service, you incur no additional costs. If you use PayPal's free direct debit or pay with your PayPal balance, the goods will be shipped immediately.

• You can pay with MasterCard, Visa, and American Express credit cards. When paying by credit card, the validity of the card is checked during the ordering process. Your account will be charged with the order confirmation.

• When paying via Amazon Payments, you incur no additional costs. After receipt of payment, your order will be shipped immediately.

Further information and details on payment methods can be found in the "Help" section of our shop.

(4) If you are in default of payment, we are entitled to demand default interest of at least 5% p.a. above the respective base interest rate. We reserve the right to prove higher damages.

(5) Unless otherwise agreed, delivery is made by DHL to the delivery address you provided from our warehouse in an insured package. The delivery time within Germany is 1-2 business days after receipt of payment or debiting of your account. Further details on international deliveries can be found in the "Shipping Info" of our shop.

 

5. Liability for Defects

We are liable for defects in accordance with statutory provisions.

 

6. Retention of Title

The goods remain our property until full payment has been made.

 

7. Applicable Law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies if the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has their habitual residence.

 

8. Privacy Policy

We respect and protect your personal data. Your data is used by us exclusively within the framework of legal provisions. For further details, please refer to our Privacy Policy.

 

9. Final Provisions

Should any provision of these terms be or become invalid, the remaining terms shall remain in effect. Relevant statutory provisions shall apply in place of the invalid terms.